Teaming Up To Maximize Your Fitness Club Marketing
Maximizing your
fitness club marketing is a challenging endeavor. Too many of us go it alone
when we really don’t have to. You can maximize your health club marketing time –
and dollars – by working cooperatively with other businesses in your
area.
There are three
steps to this process:
1. Identify
who your clientele are 2. Identify who else in your area serves a similar
clientele 3. Identify complimentary businesses and serv
Maximize
Your Fitness Club Marketing Step 1
Think about who
your customers are and why the come to your club or use your services. Is your
clientele part of a distinct demographic group: elderly, teens, working
professionals, stay-at-home moms? Are they part of a distinct economic group: do
they have a lot of disposable income or a moderate amount of disposable income?
Do they feel that a trip to the health club is a luxury or a necessity? Lastly,
consider whether they are part of a distinct geographic group: is your facility
downtown and therefore your clientele is mostly working professionals? Or is
your health club in a rural town with a mix of clientele?
Maximize
Your Fitness Club Marketing Step 2
Once you undertake
this simple analysis of your members or clients, you’re ready to look for other
businesses in your area that serve the same group. You may find a masseuse, a
natural food store, a tailor or dry cleaner. If your store is in a plaza, you
won’t have to look far at all. Chances are your fellow business owners are in
the plaza for the same reason that you are – to attract the same clientele you
want to attract.
Why do you want to
identify other businesses with the same type of customer? Because their
customers are your customers. How many members do you have? Five hundred? Twelve
hundred? How many do you think the dry cleaner has? The natural food store? If
10% of their customers started to frequent your salon, that would be quite an
increase in business wouldn’t it?
Maximize
Your Fitness Club Marketing Step 3
Once you’ve
identified complementary businesses approach them with the idea of marketing
together. Why? It’s cheaper and it gives you exposure to prospective members who
might not have normally considered your club.
There are a few
ways that you can market together. You might put a guest pass or coupon on each
other’s counter offering some type of discount or special offer. When the dry
cleaner’s customers ask about your club, the dry cleaner will enthusiastically
tell them where you are located and why he is proud to be associated with you. A
personal endorsement or recommendation is by far the best way to attract new
business. Even though you prompted the conversation with your guest pass, the
positive word-of-mouth the dry cleaner shares with his customer is an
endorsement of your club.
Another way to
market together would be to do a joint mailing. You can put up to four sheets of
paper in an envelope before the postage price goes up. If you gather four
similar business people together and share your customer lists, you can
inexpensively do four mailings a year to not only your members, but to your
cooperating business partner’s customers as well. If you each bore the cost of
assembling the mailing and paying the postage one time per year, it wouldn’t be
an overwhelming or expensive task. Similarly, you might do a joint newsletter
and share the cost of printing. This would save you quite a bit of money and
would increase the chance of your newsletter being read because there would be a
wealth of information and advice.
Lastly, you may
offer a free product from your cooperating business partner to your members for
referring friends to your club. For instance, every referral “earns” your
customer a free week of dry-cleaning. You would actually pay the cost of the dry
cleaning (which, hopefully, your cooperating business partner will give you a
price break on). Likewise, the dry cleaner might offer a free 14 day pass for
every 5t h suit that is dry cleaned. The benefits of this last marketing tactic
are twofold: 1) you increase the frequency of current member referrals because
when people are “earning” something they are more serious and diligent about
singing your clubs praises 2) you attract and grow a new group of prospective
members from the referrals of your marketing partner(s).
The fitness club
marketing ideas offered in this article should get your creative juices flowing.
Don’t limit your fitness club marketing ideas to your members alone – think
about who else’s customers might one day be yours – and go after them
today.
If you want to jump start your fitness club marketing, click here.
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